/* ═══════════════ Hero ═══════════════ */
.vhero{position:relative;padding:56px 0 40px;overflow:hidden}
.vhero::before{content:"";position:absolute;inset:0;background:
  radial-gradient(680px 380px at 82% -8%,rgba(34,211,238,.07),transparent 60%),
  radial-gradient(540px 320px at 12% 30%,rgba(16,185,129,.055),transparent 55%);pointer-events:none;z-index:0}
.vhero::after{content:"";position:absolute;inset:0;background-image:
  linear-gradient(rgba(255,255,255,.03) 1px,transparent 1px),
  linear-gradient(90deg,rgba(255,255,255,.03) 1px,transparent 1px);
  background-size:44px 44px;mask-image:radial-gradient(ellipse at 60% 40%,#000 15%,transparent 70%);pointer-events:none;z-index:0}
.vhero-wrap{position:relative;z-index:1;display:grid;grid-template-columns:1.35fr 1fr;gap:56px;align-items:center}
.crumb{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;color:var(--text-3);margin-bottom:14px;font-weight:500;letter-spacing:.2px;flex-wrap:wrap}
.crumb a{color:var(--text-3);transition:.15s}
.crumb a:hover{color:var(--accent)}
.crumb i{font-size:13px;color:var(--text-3)}
.crumb [aria-current]{color:#67e8f9;font-weight:600}
.vhero h1{font-size:44px;font-weight:800;line-height:1.06;letter-spacing:-1.2px;margin:0 0 14px;color:var(--text)}
.vhero h1 .grad{background:linear-gradient(90deg,#22d3ee,#10b981);-webkit-background-clip:text;background-clip:text;color:transparent}
.vhero-sub{font-size:15.5px;color:var(--text-2);line-height:1.65;max-width:580px;margin:0 0 22px}
.vhero-sub strong{color:var(--text);font-weight:600}
.vhero-sub a{color:#67e8f9}
.vhero-trust{display:flex;flex-wrap:wrap;gap:8px;font-size:11.5px}
.vhero-trust span{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:100px;
  background:rgba(255,255,255,.03);border:1px solid var(--border);color:var(--text-2);font-weight:500}
.vhero-trust span i{font-size:14px;color:#67e8f9}
.vhero-trust strong{color:#f1f5f9;font-weight:700}

/* Hero live snapshot */
.live{position:relative;border:1px solid var(--border);border-radius:16px;overflow:hidden;
  background:linear-gradient(180deg,rgba(19,26,43,.9),rgba(11,15,25,.96));
  box-shadow:0 26px 60px -22px rgba(0,0,0,.6),0 0 0 1px rgba(34,211,238,.04)}
.live::before{content:"";position:absolute;inset:-1px;border-radius:17px;padding:1px;pointer-events:none;
  background:linear-gradient(135deg,rgba(34,211,238,.3),transparent 45%,transparent 55%,rgba(16,185,129,.25));
  -webkit-mask:linear-gradient(#000 0 0) content-box,linear-gradient(#000 0 0);mask-composite:exclude}
.live-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 18px;border-bottom:1px solid var(--border);background:rgba(255,255,255,.015)}
.live-head h3{font-size:12px;font-weight:800;color:#f1f5f9;margin:0;letter-spacing:.4px;text-transform:uppercase}
.live-head h3 i{color:#67e8f9;font-size:14px;margin-right:6px;vertical-align:-2px}
.live-ping{display:inline-flex;align-items:center;gap:6px;font-size:10.5px;color:#6ee7b7;font-weight:700;letter-spacing:.4px;text-transform:uppercase}
.live-ping .d{width:7px;height:7px;border-radius:50%;background:#10b981;box-shadow:0 0 0 3px rgba(16,185,129,.22);animation:lppulse 2.4s infinite}
@keyframes lppulse{0%,100%{box-shadow:0 0 0 0 rgba(16,185,129,.4)}50%{box-shadow:0 0 0 6px rgba(16,185,129,0)}}
.live-body{display:grid;grid-template-columns:repeat(2,1fr)}
.live-cell{padding:18px 20px;border-right:1px solid var(--border);border-bottom:1px solid var(--border)}
.live-cell:nth-child(2n){border-right:none}
.live-cell:nth-last-child(-n+2){border-bottom:none}
.live-lbl{font-size:10px;color:#64748b;font-weight:800;letter-spacing:1.1px;text-transform:uppercase;margin-bottom:8px}
.live-val{font-size:24px;font-weight:800;color:#f5f9ff;letter-spacing:-.5px;line-height:1;font-family:'JetBrains Mono',monospace}
.live-val.up{color:#6ee7b7}.live-val.ms{color:#67e8f9}
.live-val .u{font-size:13px;color:#94a3b8;margin-left:3px;font-weight:700;font-family:'Inter',sans-serif}
.live-note{font-size:11px;color:#94a3b8;line-height:1.5;margin-top:6px}

/* ═══════════════ Sections ═══════════════ */
.section{padding:56px 0;position:relative;scroll-margin-top:72px}
.section-alt{background:var(--bg-alt);overflow:hidden}
.section-head{position:relative;text-align:center;max-width:720px;margin:0 auto 36px;padding-top:30px}
.section-head::before{content:"";position:absolute;top:9px;left:50%;transform:translateX(-50%);
  width:min(260px,60%);height:1px;background:linear-gradient(90deg,transparent,rgba(148,163,184,.22) 25%,rgba(148,163,184,.22) 75%,transparent)}
.section-head::after{content:"";position:absolute;top:6px;left:50%;transform:translateX(-50%) rotate(45deg);
  width:8px;height:8px;background:linear-gradient(135deg,#22d3ee,#10b981);
  box-shadow:0 0 14px rgba(34,211,238,.4),0 0 0 4px var(--bg),inset 0 1px 0 rgba(255,255,255,.15)}
.section-alt .section-head::after{box-shadow:0 0 14px rgba(34,211,238,.4),0 0 0 4px var(--bg-alt),inset 0 1px 0 rgba(255,255,255,.15)}
.s-title{font-size:28px;font-weight:800;letter-spacing:-.7px;line-height:1.1;margin:0 0 12px}
.s-title .grad{background:linear-gradient(90deg,#22d3ee,#10b981);-webkit-background-clip:text;background-clip:text;color:transparent}
.s-sub{font-size:14.5px;color:var(--text-2);line-height:1.65;margin:0 auto;max-width:620px}

/* ═══════════════ Contact form ═══════════════ */
.form-wrap{display:grid;grid-template-columns:340px 1fr;gap:18px;align-items:start}

/* Topic picker — left column */
.topic-list{position:sticky;top:76px;display:flex;flex-direction:column;gap:6px;
  padding:18px;border:1px solid var(--border);border-radius:14px;max-height:calc(100dvh - 96px);overflow-y:auto;overscroll-behavior:contain;
  background:linear-gradient(180deg,rgba(19,26,43,.85),rgba(11,15,25,.94))}
.topic-list h3{font-size:10.5px;font-weight:800;letter-spacing:1.2px;text-transform:uppercase;color:var(--text-3);margin:0 0 10px 6px}
.topic-list input[type=radio]{position:absolute;opacity:0;pointer-events:none;width:0;height:0}
.topic-btn{display:grid;grid-template-columns:30px 1fr auto;gap:10px;align-items:center;
  padding:10px 12px;border:1px solid transparent;border-radius:10px;cursor:pointer;
  color:var(--text-2);transition:.18s var(--ease);background:transparent}
.topic-btn:hover{background:rgba(255,255,255,.03);color:var(--text)}
.topic-btn-icon{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0;
  background:rgba(34,211,238,.08);color:#67e8f9;font-size:15px;border:1px solid rgba(34,211,238,.18);transition:.18s}
.topic-btn-name{font-size:13px;font-weight:600;line-height:1.2;letter-spacing:-.1px}
.topic-btn-name small{display:block;font-family:'JetBrains Mono',monospace;font-size:10.5px;font-weight:500;color:var(--text-3);margin-top:2px;letter-spacing:.1px}
.topic-btn-sla{font-size:9.5px;font-weight:800;letter-spacing:.8px;text-transform:uppercase;color:#6ee7b7;background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.24);padding:3px 7px;border-radius:4px;white-space:nowrap}
.topic-btn-sla.warn{color:#fbbf24;background:rgba(245,158,11,.08);border-color:rgba(245,158,11,.24)}
.topic-btn-sla.urgent{color:#fca5a5;background:rgba(239,68,68,.08);border-color:rgba(239,68,68,.24)}
.topic-list input:checked + .topic-btn{background:linear-gradient(180deg,rgba(34,211,238,.07),rgba(16,185,129,.04));border-color:rgba(34,211,238,.35);color:#f5f9ff;box-shadow:inset 0 0 0 1px rgba(34,211,238,.18)}
.topic-list input:checked + .topic-btn .topic-btn-icon{background:linear-gradient(135deg,rgba(34,211,238,.22),rgba(16,185,129,.14));border-color:rgba(34,211,238,.45);color:#a5f3fc;box-shadow:0 0 0 3px rgba(34,211,238,.1)}
.topic-list input:focus-visible + .topic-btn{outline:2px solid rgba(34,211,238,.4);outline-offset:2px}

/* Form card — right column */
.form-card{position:relative;border:1px solid var(--border);border-radius:14px;overflow:hidden;
  background:linear-gradient(180deg,rgba(19,26,43,.85),rgba(11,15,25,.94))}
.form-card::before{content:"";position:absolute;inset:-1px;border-radius:15px;padding:1px;pointer-events:none;
  background:linear-gradient(135deg,rgba(34,211,238,.25),transparent 40%,transparent 60%,rgba(16,185,129,.2));
  -webkit-mask:linear-gradient(#000 0 0) content-box,linear-gradient(#000 0 0);mask-composite:exclude}

.form-topbar{display:flex;align-items:center;gap:12px;padding:16px 22px;border-bottom:1px solid var(--border);background:rgba(255,255,255,.015)}
.form-topbar .t-icon{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;
  background:linear-gradient(135deg,rgba(34,211,238,.14),rgba(16,185,129,.1));
  border:1px solid rgba(34,211,238,.26);color:#67e8f9;font-size:19px}
.form-topbar .t-body{flex:1;min-width:0}
.form-topbar .t-title{font-size:14.5px;font-weight:800;color:#f5f9ff;margin:0;letter-spacing:-.2px;line-height:1.15}
.form-topbar .t-email{font-family:'JetBrains Mono',monospace;font-size:11.5px;color:#67e8f9;font-weight:600;margin-top:2px;display:inline-flex;align-items:center;gap:4px}
.form-topbar .t-sla{font-size:10px;font-weight:800;letter-spacing:.9px;text-transform:uppercase;color:#6ee7b7;background:rgba(16,185,129,.1);border:1px solid rgba(16,185,129,.28);padding:4px 9px;border-radius:5px;white-space:nowrap}
.form-topbar .t-sla.warn{color:#fbbf24;background:rgba(245,158,11,.1);border-color:rgba(245,158,11,.28)}
.form-topbar .t-sla.urgent{color:#fca5a5;background:rgba(239,68,68,.1);border-color:rgba(239,68,68,.28)}

.form-body{padding:22px 26px 24px}
.form-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.field{display:flex;flex-direction:column;gap:6px}
.field-full{grid-column:1 / -1}
.field label{font-size:10.5px;font-weight:800;letter-spacing:1px;text-transform:uppercase;color:var(--text-2);display:inline-flex;align-items:center;gap:6px}
.field label i{font-size:12px;color:#67e8f9}
.field label .opt{font-weight:600;letter-spacing:.2px;text-transform:none;color:var(--text-3);font-size:10.5px}
.field input[type=text],.field input[type=email],.field textarea{width:100%;padding:11px 13px;border-radius:10px;
  border:1px solid var(--border-hover);background:rgba(10,14,24,.65);color:var(--text);
  font-family:'Inter',sans-serif;font-size:13.5px;line-height:1.5;outline:none;transition:.18s var(--ease);
  box-shadow:0 1px 0 rgba(255,255,255,.02) inset}
.field input::placeholder,.field textarea::placeholder{color:var(--text-3)}
.field input:focus,.field textarea:focus{border-color:rgba(34,211,238,.55);box-shadow:0 0 0 3px rgba(34,211,238,.16),0 1px 0 rgba(255,255,255,.02) inset;background:rgba(10,14,24,.9)}
.field textarea{resize:vertical;min-height:160px;font-family:'Inter',sans-serif}
.field.mono textarea{font-family:'JetBrains Mono',monospace;font-size:12px;line-height:1.6}

/* PGP toggle card — iOS-style switch + code-editor textarea */
.pgp-card{grid-column:1 / -1;margin-top:4px;border:1px solid var(--border);border-radius:12px;overflow:hidden;
  background:linear-gradient(180deg,rgba(19,26,43,.55),rgba(11,15,25,.75));transition:.22s var(--ease)}
.pgp-card.open{border-color:rgba(34,211,238,.32);box-shadow:0 0 0 1px rgba(34,211,238,.08),0 12px 30px -18px rgba(34,211,238,.25)}
.pgp-card-head{display:flex;align-items:center;gap:14px;padding:14px 18px;cursor:pointer;transition:.2s}
.pgp-card-head:hover{background:rgba(255,255,255,.02)}
.pgp-card.open .pgp-card-head{border-bottom:1px solid var(--border);background:rgba(255,255,255,.02)}
.pgp-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;
  background:linear-gradient(135deg,rgba(34,211,238,.14),rgba(16,185,129,.1));
  border:1px solid rgba(34,211,238,.26);color:#67e8f9;font-size:17px;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.04);transition:.25s}
.pgp-card.open .pgp-icon{background:linear-gradient(135deg,rgba(34,211,238,.24),rgba(16,185,129,.16));border-color:rgba(34,211,238,.42);color:#a5f3fc;box-shadow:0 0 0 3px rgba(34,211,238,.08),inset 0 1px 0 rgba(255,255,255,.08)}
.pgp-txt{flex:1;min-width:0}
.pgp-txt h4{font-size:13.5px;font-weight:800;color:#f1f5f9;margin:0 0 2px;letter-spacing:-.1px;line-height:1.2}
.pgp-txt p{font-size:11.5px;color:var(--text-3);margin:0;line-height:1.45;font-weight:500}
.pgp-state{font-size:10px;font-weight:800;letter-spacing:1px;text-transform:uppercase;color:var(--text-3);font-family:'JetBrains Mono',monospace;margin-right:2px;min-width:26px;text-align:right;transition:.2s}
.pgp-card.open .pgp-state{color:#6ee7b7}

/* iOS-style switch */
.pgp-sw{position:relative;width:42px;height:24px;flex-shrink:0;cursor:pointer;display:inline-block}
.pgp-sw input{position:absolute;opacity:0;pointer-events:none;width:0;height:0}
.pgp-sw-ui{position:absolute;inset:0;background:rgba(255,255,255,.06);border:1px solid var(--border-hover);border-radius:100px;transition:.22s var(--ease)}
.pgp-sw-ui::before{content:"";position:absolute;top:50%;left:2px;width:18px;height:18px;border-radius:50%;
  background:#94a3b8;transform:translateY(-50%);transition:.22s var(--ease);
  box-shadow:0 1px 3px rgba(0,0,0,.4),inset 0 1px 0 rgba(255,255,255,.2)}
.pgp-sw input:checked + .pgp-sw-ui{background:linear-gradient(90deg,#22d3ee,#10b981);border-color:transparent;box-shadow:0 0 0 1px rgba(16,185,129,.4),0 4px 12px -2px rgba(16,185,129,.35)}
.pgp-sw input:checked + .pgp-sw-ui::before{left:22px;background:#ffffff;box-shadow:0 2px 6px rgba(0,0,0,.3),inset 0 1px 0 rgba(255,255,255,.8)}
.pgp-sw input:focus-visible + .pgp-sw-ui{outline:2px solid rgba(34,211,238,.4);outline-offset:2px}

/* Collapsible editor body */
.pgp-body{max-height:0;overflow:hidden;transition:max-height .28s var(--ease)}
.pgp-card.open .pgp-body{max-height:520px}
.pgp-editor{margin:16px 18px;border:1px solid var(--border);border-radius:10px;overflow:hidden;
  background:#06080f;box-shadow:inset 0 0 0 1px rgba(34,211,238,.03)}
.pgp-editor:focus-within{border-color:rgba(34,211,238,.45);box-shadow:inset 0 0 0 1px rgba(34,211,238,.1),0 0 0 3px rgba(34,211,238,.12)}
.pgp-editor-head{display:flex;align-items:center;gap:10px;padding:9px 14px;background:rgba(255,255,255,.02);border-bottom:1px solid var(--border)}
.pgp-editor-dots{display:flex;gap:6px;opacity:.55}
.pgp-editor-dots span{width:10px;height:10px;border-radius:50%}
.pgp-editor-dots span:nth-child(1){background:#ef4444}
.pgp-editor-dots span:nth-child(2){background:#f59e0b}
.pgp-editor-dots span:nth-child(3){background:#10b981}
.pgp-editor-name{font-family:'JetBrains Mono',monospace;font-size:11.5px;color:var(--text-3);font-weight:600;display:inline-flex;align-items:center;gap:6px}
.pgp-editor-name i{color:#67e8f9;font-size:13px}
.pgp-editor-action{margin-left:auto;display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:var(--text-2);
  padding:5px 10px;border-radius:6px;background:rgba(255,255,255,.03);border:1px solid var(--border);cursor:pointer;transition:.15s;font-family:'Inter',sans-serif}
.pgp-editor-action:hover{background:rgba(34,211,238,.08);color:#67e8f9;border-color:rgba(34,211,238,.3)}
.pgp-editor-action:disabled{opacity:.5;cursor:default}
.pgp-editor-action i{font-size:13px}
.pgp-editor-action.ok{color:#6ee7b7;background:rgba(16,185,129,.08);border-color:rgba(16,185,129,.3)}
.pgp-editor-action.err{color:#fca5a5;background:rgba(239,68,68,.08);border-color:rgba(239,68,68,.3)}
.pgp-editor textarea{width:100%;min-height:200px;padding:14px 16px;background:transparent;border:none;outline:none;resize:vertical;color:#cbd5e1;
  font-family:'JetBrains Mono',monospace;font-size:11.5px;line-height:1.65;letter-spacing:.1px;tab-size:2}
.pgp-editor textarea::placeholder{color:#475569}
.pgp-hint{display:flex;gap:10px;flex-wrap:wrap;align-items:center;padding:0 18px 14px;font-size:11px;color:var(--text-3);line-height:1.55}
.pgp-hint .chk{display:inline-flex;align-items:center;gap:5px;padding:3px 9px;border-radius:100px;
  background:rgba(16,185,129,.07);border:1px solid rgba(16,185,129,.22);color:#6ee7b7;font-weight:600;letter-spacing:.2px}
.pgp-hint .chk.warn{background:rgba(245,158,11,.07);border-color:rgba(245,158,11,.22);color:#fbbf24}
.pgp-hint .chk i{font-size:12px}
.pgp-hint .note{flex:1;min-width:220px}

.form-submit{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px 26px;border-top:1px solid var(--border);background:rgba(255,255,255,.015);flex-wrap:wrap}
.form-submit .btn-send{display:inline-flex;align-items:center;gap:8px;padding:12px 22px;border-radius:10px;font-size:13.5px;font-weight:700;
  color:#06080f;background:linear-gradient(180deg,#22d3ee,#10b981);
  border:1px solid transparent;cursor:pointer;transition:.18s var(--ease);
  box-shadow:0 0 0 1px rgba(16,185,129,.35),0 10px 26px -8px rgba(16,185,129,.45)}
.form-submit .btn-send:hover{transform:translateY(-1px);box-shadow:0 0 0 1px rgba(16,185,129,.5),0 14px 30px -6px rgba(16,185,129,.55);filter:brightness(1.05)}
.form-submit .btn-send i{font-size:16px}
.form-note{font-size:11.5px;color:var(--text-3);line-height:1.5;max-width:320px;text-align:right}
.form-note strong{color:var(--text-2);font-weight:700}

/* Honeypot — off-screen */
.hp-field{position:absolute;left:-9999px;width:1px;height:1px;opacity:0;pointer-events:none}

/* Banners */
.banner{display:flex;align-items:flex-start;gap:12px;padding:14px 18px;border-radius:12px;
  border:1px solid rgba(16,185,129,.35);background:linear-gradient(180deg,rgba(16,185,129,.09),rgba(16,185,129,.02));
  margin-bottom:22px;font-size:13px;color:#d1fae5;line-height:1.55}
.banner i{font-size:20px;color:#6ee7b7;margin-top:2px;flex-shrink:0}
.banner strong{color:#f1f5f9;font-weight:700}
.banner code{font-family:'JetBrains Mono',monospace;background:rgba(16,185,129,.1);border:1px solid rgba(16,185,129,.28);color:#6ee7b7;padding:1px 7px;border-radius:4px;font-size:12.5px;font-weight:700}
.banner.err{border-color:rgba(239,68,68,.35);background:linear-gradient(180deg,rgba(239,68,68,.09),rgba(239,68,68,.02))}
.banner.err i{color:#fca5a5}
.banner.err ul{margin:4px 0 0;padding-left:18px}
.banner.err li{color:#fecaca}

/* ═══════════════ PGP + office ═══════════════ */
.pgp-wrap{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.office,.pgp-note{padding:26px 28px;border:1px solid var(--border);border-radius:14px;background:var(--bg-card)}
.office h3,.pgp-note h3{display:flex;align-items:center;gap:10px;font-size:15px;font-weight:800;color:#f5f9ff;margin:0 0 14px;letter-spacing:-.2px}
.office h3 i,.pgp-note h3 i{width:32px;height:32px;border-radius:9px;display:flex;align-items:center;justify-content:center;background:rgba(34,211,238,.1);color:#67e8f9;font-size:17px;border:1px solid rgba(34,211,238,.22)}
.office address{font-style:normal;font-family:'JetBrains Mono',monospace;font-size:13px;color:#cbd5e1;line-height:1.75}
.office address strong{color:#f1f5f9}
.office-extra{display:flex;flex-direction:column;gap:10px;margin-top:14px;padding-top:14px;border-top:1px dashed rgba(148,163,184,.18)}
.office-extra > div{display:flex;justify-content:space-between;gap:12px;font-size:12.5px}
.office-extra dt{color:#64748b;font-weight:700;letter-spacing:.3px;text-transform:uppercase;font-size:10.5px;margin:0;align-self:center}
.office-extra dd{color:#e2e8f0;font-weight:600;font-family:'JetBrains Mono',monospace;font-size:12px;margin:0}
.pgp-note p{font-size:13px;color:#94a3b8;line-height:1.65;margin:0 0 10px}
.pgp-note p:last-of-type{margin-bottom:0}
.pgp-note code{font-family:'JetBrains Mono',monospace;font-size:11.5px;color:#67e8f9;background:rgba(34,211,238,.07);border:1px solid rgba(34,211,238,.16);padding:1px 5px;border-radius:4px}
.pgp-note a{color:#67e8f9;text-decoration:none}
.pgp-note a:hover{text-decoration:underline}
.pgp-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}
.pgp-actions a{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:8px;font-size:12px;font-weight:600;text-decoration:none;transition:.15s}
.pgp-actions .primary{background:linear-gradient(90deg,#22d3ee,#10b981);color:#06080f;border:1px solid transparent}
.pgp-actions .primary:hover{box-shadow:0 6px 18px rgba(16,185,129,.35);transform:translateY(-1px);filter:brightness(1.05)}
.pgp-actions .secondary{background:rgba(255,255,255,.03);color:var(--text);border:1px solid var(--border)}
.pgp-actions .secondary:hover{background:rgba(34,211,238,.08);border-color:rgba(34,211,238,.4);color:var(--accent)}

/* ═══════════════ Escalation ladder ═══════════════ */
.esc{padding:26px 30px;border:1px solid rgba(245,158,11,.3);border-radius:14px;background:linear-gradient(180deg,rgba(245,158,11,.05),rgba(11,15,25,.94) 40%);max-width:920px;margin:0 auto}
.esc h3{display:flex;align-items:center;gap:10px;font-size:16px;font-weight:800;color:#f5f9ff;margin:0 0 14px;letter-spacing:-.2px}
.esc h3 i{width:34px;height:34px;border-radius:9px;display:flex;align-items:center;justify-content:center;background:rgba(245,158,11,.1);color:#fbbf24;font-size:18px;border:1px solid rgba(245,158,11,.3)}
.esc-steps{counter-reset:esc;display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin:0;padding:0;list-style:none}
.esc-steps li{counter-increment:esc;position:relative;padding:14px 16px 14px 48px;border:1px solid var(--border);border-radius:10px;background:rgba(255,255,255,.02);font-size:12.5px;color:#cbd5e1;line-height:1.6}
.esc-steps li::before{content:counter(esc);position:absolute;left:14px;top:14px;width:24px;height:24px;border-radius:50%;
  background:rgba(245,158,11,.1);border:1px solid rgba(245,158,11,.3);color:#fbbf24;
  font-family:'JetBrains Mono',monospace;font-size:11px;font-weight:800;
  display:flex;align-items:center;justify-content:center;line-height:1}
.esc-steps li strong{color:#f1f5f9;font-weight:700}
.esc-steps li a{color:#67e8f9;text-decoration:none}
.esc-steps li a:hover{text-decoration:underline}
.esc-steps li code{font-family:'JetBrains Mono',monospace;font-size:11.5px;color:#fbbf24;background:rgba(245,158,11,.1);border:1px solid rgba(245,158,11,.22);padding:1px 5px;border-radius:4px}
.esc-note{font-size:12.5px;color:#94a3b8;line-height:1.65;margin-top:16px;padding-top:14px;border-top:1px dashed rgba(148,163,184,.18)}
.esc-note strong{color:#f1f5f9;font-weight:700}

/* ═══════════════ Responsive ═══════════════ */
@media (max-width:1024px){
  .vhero{padding:44px 0 32px}
  .vhero-wrap{grid-template-columns:1fr;gap:32px}
  .vhero h1{font-size:clamp(28px,4.6vw,38px);letter-spacing:-1px}
  .form-wrap{grid-template-columns:1fr;gap:14px}
  .topic-list{position:static;display:grid;grid-template-columns:1fr 1fr;gap:6px;padding:14px}
  .topic-list h3{grid-column:1/-1}
  .pgp-wrap{grid-template-columns:1fr}
  .esc-steps{grid-template-columns:1fr}
}
@media (max-width:720px){
  .vhero{padding:32px 0 24px}
  .vhero h1{font-size:clamp(24px,6.4vw,32px);letter-spacing:-.7px;margin-bottom:12px}
  .vhero-sub{font-size:14.5px;margin-bottom:18px}
  .vhero-trust{gap:6px}
  .vhero-trust span{padding:5px 10px;font-size:11px}
  .crumb{font-size:11px;margin-bottom:10px}
  .section{padding:40px 0}
  .section-head{margin-bottom:26px;padding-top:24px}
  .s-title{font-size:clamp(22px,5.4vw,26px);letter-spacing:-.5px}
  .s-sub{font-size:14px}
  /* Live hero card */
  .live-body{grid-template-columns:1fr 1fr}
  .live-cell{padding:14px 14px}
  .live-lbl{font-size:9.5px}
  .live-val{font-size:20px}
  /* Topic picker */
  .topic-list{grid-template-columns:1fr;padding:12px}
  .topic-btn{padding:11px 12px}
  .topic-btn-name{font-size:13px}
  /* Form */
  .form-topbar{padding:14px 16px;gap:10px}
  .form-topbar .t-icon{width:34px;height:34px;font-size:17px}
  .form-topbar .t-title{font-size:13.5px}
  .form-topbar .t-email{font-size:11px}
  .form-topbar .t-sla{font-size:9.5px;padding:3px 8px}
  .form-body{padding:18px 18px}
  .form-fields{grid-template-columns:1fr;gap:12px}
  .field label{font-size:10.5px}
  .field input,.field textarea{padding:12px 13px;font-size:15px}
  .field textarea{min-height:140px}
  .pgp-card-head{padding:12px 14px}
  .pgp-icon{width:32px;height:32px;font-size:15px}
  .pgp-txt h4{font-size:13px}
  .pgp-txt p{font-size:11px}
  .pgp-editor{margin:12px 14px}
  .pgp-editor textarea{min-height:160px;padding:12px 14px}
  .form-submit{padding:14px 18px;flex-direction:column;align-items:stretch}
  .form-submit .btn-send{justify-content:center;padding:14px 20px;min-height:48px;font-size:14px}
  .form-note{text-align:left;max-width:100%;font-size:11px;line-height:1.5}
  /* PGP + office */
  .pgp-wrap{gap:14px}
  .office,.pgp-note{padding:20px 20px}
  .office h3,.pgp-note h3{font-size:14px;margin-bottom:12px}
  .office address{font-size:12.5px;line-height:1.7}
  .pgp-note p{font-size:12.5px}
  .pgp-actions{gap:6px}
  .pgp-actions a{padding:8px 12px;font-size:11.5px}
  /* Escalation */
  .esc{padding:22px 22px}
  .esc h3{font-size:15px}
  .esc-steps{gap:8px}
  .esc-steps li{padding:14px 16px 14px 42px;font-size:12px}
  .esc-steps li::before{left:12px;top:12px;width:22px;height:22px;font-size:10.5px}
}
@media (max-width:480px){
  .live-body{grid-template-columns:1fr}
  .live-cell{border-right:none;border-bottom:1px solid var(--border)}
  .live-cell:last-child{border-bottom:none}
}